Returning purchases made on the marketplace

If you purchase an item and would like a refund, please refer first to the seller's return policy. If you'd like to proceed with a refund or exchange, please send us an email at support@everloved.com with a description of the item purchased, order number, and a reason why you’d like the item refunded. While we cannot guarantee refunds, we’ll always work with you to right the situation if you’re unhappy with your purchase.