How do I respond to public customer questions?
Customers have the ability to ask questions on your page that you'll have the ability to answer any time you're on Ever Loved.
How will I know when someone asks a question?
When someone asks a question on Ever Loved, you'll be notified immediately by email. Clicking the link in the email will take you directly to the question on our website where you'll be able to fill out and submit an answer. If at any time you'd like to edit your answer, you'll be able to do that directly on the answer.
How can I answer a question?
From your dashboard, you'll see a notification that lets you know whenever there's a question waiting on an answer. You can answer the question by clicking on the Answer It link:
How can I edit an answer?
If at any time you'd like to Edit the answer you've provided, you can do so by clicking Edit answer next to the response you gave: