How long will it take a charity to receive the contributions raised?
If the charity signs up on our platform, the first donation can take up to 7 business days to process. After that, all donations are automatically deposited into the charity's connected account, weekly.
If the charity is not signed up on our platform, we send them a check at the end of every month through our partnership with CharityVest. They're sent a link to the memorial website and information on who the donors donated in memory of.
If you have any questions or are experiencing any issues, feel free to contact us at firstname.lastname@example.org.