My issue isn't listed on your support page. How do I get in touch?

We're sorry that your issue isn't listed on our support site. We do our best to cover all the bases, but sometimes things slip through the cracks! 

If you'd like to get in touch, we recommend sending us an email at with a detailed description of the issue you're experiencing. If it's a technical issue with the website, we always welcome screenshots of the current page you're on so that we can get an idea of what it is you're seeing.

(Unsure of how to take a screenshot? Here's a helpful guide: How to take a screenshot on any device)

If you'd rather get in touch a little quicker, feel free to give us a call at (833) 300-6840 or chat with us live by clicking the chat icon in the bottom right hand corner and heading to the Ask tab.