Stripe Verification Requests: Businesses

When a large amount of funds are raised through Ever Loved, Stripe will request additional verification information before continuing to send money. This is standard for Stripe and is in place to prevent fraud.

What kind of verification information will Stripe request?

You will need to upload a valid document from the government (IRS in the US) that matches the legal entity and tax ID number we have in the Stripe account. This includes exact punctuation and capitalization to what is on your document. In the United States, the valid documents would either be an SS-4 for a business or a 147C for a charity. If you are in a partnership with a charity of some sort, you would need to request that information from the charity itself. 

Once you have the required information, you can upload it directly to your Stripe Express Dashboard, located in the Payment Details of your User Settings. You can also reference Clearing Stripe Verification Requests: How to add verification information for further assistance.

How do I upload the requested information?

You can upload requested verification information by visiting your User Settings page and heading to your Stripe Express dashboard. 

1

Go to your User Settings Page, scroll to the Payment details section and click on the View your Stripe account button.

2

Click on the Account tab.

3

Click on the Update button to the far right of your name. If Stripe is waiting on verification information from you, there should be a notice under your name that says "More information required now".

4

Add the required information to this page and click Save.