Common questions & issues
- Why is my unpublished memorial page still showing up in searches on Google?
- How do I reset my password?
- How do I find a memorial website or obituary?
- If I think a memorial website contains false information, what should I do?
- Do you verify the information in each memorial website?
- I sent flowers to someone through a memorial website, but I need to change something. How can I do that?
- I’m contributing to a cause. Will the charity or individual receive 100% of my contribution?
- Is my contribution tax-deductible?
- I changed my mind about my contribution; can I request a refund?
- I know very little about planning a funeral. Where should I start?
- Are memorial websites and obituaries really free?
- Can I create multiple memorial websites?
- Do memorial websites stay up permanently?
- Will the obituary be submitted to a local newspaper?
- I sent flowers to someone through a memorial website. Where can I confirm the delivery information?
- Having technical issues? Here's what to do.
- Does Ever Loved spread my page to social media for me?
- How do I delete my account?
- How do I log out of my account?
- How do I edit my member profile?