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Common questions & issues

  • How can I add & share my final wishes?
  • How do I add multiple admins or managers to my memorial website?
  • Private Messages: How to contact users on Ever Loved
  • How do I edit or remove my RSVP to an event?
  • When will I receive the funds raised? Where are my donations?
  • How do charities receive funds from Ever Loved?
  • Read & download useful resources
  • Request pricing information from businesses & start pre-planning
  • How do I delete my memorial website?
  • How much does an Ever Loved memorial site cost?
  • Why haven't I received my donations? Stripe says my funds are "Settled".
  • I got an error saying my payment didn't go through, but I was still charged?
  • Can't find what you're looking for? Use our Searchbar.
  • Running into issues? Contact us.
  • Can I contribute anonymously?
  • How do I mention/tag someone on my website?
  • How to add photos to your memorial website
  • How to download photos on your memorial website
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Categories

  • CharityVest Donations
  • Fundraising & Stripe Issues
  • Getting started
  • Creating & managing a memorial website
  • Contributing to a memorial website
  • Common questions & issues
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